About us

Encore was established in 2000 by Ashley Herman and John Wales along with eminent shareholders from the world of business and theatre to fulfill the need for a specialist ticketing company focused on delivering a full service to third parties in the travel industry, group organisers and online distributors. Now the largest independent ticket wholesaler in the UK, Encore sells in excess of 1 million theatre tickets annually.

Trade clients, including airlines and tour operators from around the world as well as coach operators, group organisers and hotel groups domestically put their trust in Encore's services. The product portfolio features tickets for the whole of London's West End theatres including tactical promotional rates and innovative packages, plus attractions, river cruises, sightseeing tours and restaurants.

The complex theatre product is presented by Encore Tickets to its partners simply. Our solutions include specially negotiated group rates, individual ticket allocations, online reservations access and complete white label or XML facilities. Our unique packaging capabilities, allows our partners access theatre tickets at exceptional wholesale prices together with affiliated products such as restaurants, hotels and entrance tickets to the UK's leading attractions. For example, Encore delivers over 1,000 dinner-and-show packages each day for its partners.

Encore Tickets works closely and tactically with theatre proprietors and producers and is a fully bonded ticketing agency. We are full members of both The Society of Ticket Agents and Retailers and the Ticket Agents Association and fully abide by the rules and regulations as laid out by these governing bodies.

Encore Tickets is also a member of various trade associations, striving to make booking theatre tickets simple for their members, offering the widest distribution of any ticket company and resulting in increased sales and profile of West End Theatre.

Based in the heart of London, a team of over 75 experts lead the way in first-class service and expertise Contact us now to become a preferred partner with the UK’s fastest growing ticket company and market leader in the travel trade sector.

Awards

  • Best Service Provider (UK Coach Awards) and Ticket Supplier of the Year (Coach Tourism Awards) 2010
  • Group Travel Awards - Best Ticket Agent 2008
  • UK Inbound - Special Achievement Award 2009
  • Coach Tourism Awards - Ticket Supplier of the Year 2007, 2008
  • UK Coach Awards - Best Service Provider 2009

Trade Memberships

Encore Tickets is a member of STAR- Tickets with Confidence. The Society of Ticket Agents and Retailers is a self regulatory body which operates within guidelines supported by, amongst others, Visit Britain, Visit London and the Society of London Theatre.
Encore Tickets is also a member of the following trade bodies: Visit London, GTOA (Group Travel Organisers Association), ETOA (European Tour Operators Association), USTOA (United States Tour Operators Association), TAA (Ticket Agents Association), CTC (Coach Tourism Council), and UKINBOUND.

 
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