Kew Gardens and Palace Tickets

About Kew Gardens and Palace

Explore the world’s most famous garden. Delve into a rainforest, stroll a soaring walkway amidst tree canopies and see the first galleries in the world dedicated solely to botanical art. Extensive gardens under glass reach up to 27°C, guaranteeing year-round warmth. Travel through ten climatic zones in the Princess of Wales Conservatory and be amazed by giant lily pads in the Waterlily House.

Kew Gardens provides a unique day out with four cafes and restaurants, a serene lake and waterlily ponds.

Kew Palace was the family country home of King George III and setting for the film and play The Madness of King George. This cosy and intimate palace offers a unique insight into royal family life, with a number of rooms restored to the exact condition they would have been 200 years ago. 

Step inside Kew Palace and explore a beautiful royal retreat comprising princesses’ bedrooms, an intimate dining room and the newly restored Georgian Royal Kitchens.

Then step outside, as George III would have done himself, to enjoy the beauty of Kew Gardens. Visit the historic Palm House or take a relaxing walk through this world famous landscape. Two attractions in one great day out!

October and November are beautiful months at Kew, as the trees slowly take on their autumn colours. 

Please note the following are currently closed:

*All glasshouses, including the Temperate House, the Palm House, the Princess of Wales Conservatory, the Davies Alpine House and the Waterlily House are closed until further notice.

*All restaurants are closed for dining in. Takeaway options are available

*Climbers and Creepers is closed

*Marianne North Gallery and Shirley Sherwood Gallery are closed

*Victoria Gate Plaza is closed

*The Kew Explorer is not currently running

*The Pagoda, Queen Charlotte’s Cottage and the Royal Palaces and Minka House are closed 

*The Library will not be open to the public

*The Treetop Walkway is closed

*The Badger Sett in the Natural Area is closed

Opening Hours

Gardens open every 10am every day, last entry and closing varies

Kew Palace Closed

Kew Gardens closes 24th & 25th December

Voucher Exchange Information

Please present your voucher at the ticket desk for entry. 

Child Policy

Children are aged 4-16, children aged 3 and under are admitted free of charge.

Important Information

  • There will be markers out to guide the 2m social distancing rule outside the gates. Once you arrive, feel free to explore the acres of gorgeous gardens and avoid crowding together
  • In line with Government guidance you can only visit outdoor public places with the people you live with, your support bubble or 1 person from another household
  • You will need to wear a face covering in some parts of the gardens such as the visitors centre (unless you are exempt) 
  • Facilities undergo strict cleaning throughout the day. All toilets are open and some will have capacity measures in place. Handwashing stations are at each gate and at key locations.
  • Some staff will be equipped with PPE and be positioned throughout the site to manage any crowding and remind visitors of the 2m rule.
  • Kew Gardens is now a cashless site, so please be sure to bring the right payment method with you.

Disabled Access

Kew welcomes all visitors and we want everyone to have an enjoyable day out, so we provide the best possible access throughout the Gardens, our glasshouses and galleries. 

You can enter the Gardens free of charge if you are:

Registered blind and partially-sighted visitors

Essential carers accompanying visitors with a disability

Kew Gardens is largely accessible to wheelchair users.

Wheelchairs are available on a first come first served basis. You can leave the chair at any gate when you leave the Gardens. Some visitors like to bring their own cushion.

Most of the buildings in the Gardens have level or ramped ground floor access for wheelchairs. The Gardens themselves are largely flat with tarmac paths in most places.

There is no wheelchair access to the following parts of the Gardens:

Sackler Crossing

Marine display in the Palm House

Upper Galleries in the Palm House and Temperate House

Upper levels of the Princess of Wales Conservatory

Royal Botanical Gardens, Kew

Find out more about the venue's location and how to get there.

How do I get there?

Kew Richmond, Surrey TW9 3AB
  • Nearest Bus stop: 65, 391, 237, 267
  • Parking: On-site parking
  • Nearest Night Bus:
  • Nearest Tube: District (Richmond branch)
  • Directions:

    From Kew Gardens Station it is a 5 minute walk to Kew Gardens (Victoria Gate entrance). Exit the station past the parade of shops, cross Sandycombe Road and walk down Lichfield road (opposite) to reach Victoria Gate.

  • Nearest Station: Kew Bridge