Sherlock - The Game Is Now Tickets

About Sherlock - The Game Is Now

The Official Sherlock Experience is a 100-minute immersive escape game for teams of 2+ people from the creators of the hit BBC TV series. Play the detective as you travel through the worlds and environments from the show and enjoy new original content from Benedict Cumberbatch, Martin Freeman, Andrew Scott and more.

Whether you’re a fan of the TV series or you’re uncovering the story for the first time, now is your chance to step into Sherlock’s world and save London before enjoying a Sherlock inspired cocktail in The Mind Palace Bar. Do you have what it takes to step into the shoes of the great detective?

The Game is Now!

Important Information

Dress comfortably as befitting an active investigator. Unfortunately, this means high heels are not permitted. For your own safety, please wear flat shoes or you won’t be allowed to play.

If you wish to play The Game Is Now, you have to book at least 2 players. Tickets are available as a pair with the option to add up to four more players in the game (max. 6 players per game). Groups may be paired with other teams – single admission cannot be accommodated.


Will I be actually ‘locked’ in a room?

Doors will automatically shut behind you but if you need to exit for any reason, we will of course let you out. Games rooms are equipped with automatic doors that lock in game state but automatically open in case of emergency and can easily be pushed open in case of major power failure.

Do I have to speak English?

Sherlock: The Game Is Now requires a basic level of English comprehension, you do not need to be fluent, but you must be able to read and speak English to a good standard.

I’m Pregnant! Can I play?

Firstly, congratulations! Naturally you can play at your own risk, but there is nothing in the experience that should cause concern. Please keep in mind that there are a number of instances where you will not have anywhere to sit down as well as some periods of low lighting, so please do tread carefully.

Drunk & Disorderly policy

Due to the nature of Sherlock: The Game is Now’s design and staffing, we are not able to facilitate intoxicated visitors. If you are visibly inebriated, you will be refused entry or your experience curtailed. In a similar fashion, if you are disruptive, unruly or present a threat to our environments or staff we will be forced to terminate your adventure. 

Where is it?

Our network headquarters can be found hidden in plain sight on the ground floor of the West 12 Shopping centre in Shepherds Bush, W12 8PP. Join us at Doyle’s Opticians where your training mission will begin.

Any problems finding us on the day, please call 07701384464 – If you are running late you must call to advise the team. 

Voucher Exchange Information

Network Headquarters can be found hidden in plain sight on the ground floor of the West 12 Shopping Centre in Shepherds Bush, W12 8PP. Join us at Doyle’s Opticians where your training mission will begin.

Voucher is valid for the date and time booked.

Timing is very precise, just like a train or plane, if you miss your timeslot, your experience proceeds without you – and you will not get a refund.


Child Policy

Anybody (over the age of ten) can play – young people under the age of 16 must be accompanied by an adult.

Please note that babies in prams or slings are not permitted.

The Links

Find out more about the venue's location and how to get there.

How do I get there?

4-9 The Links W12 Centre, Shepherds Bush London W12 8PP
  • Nearest Bus stop: 72, 95, 220, 283
  • Parking: West 12 Centre Car Park
  • Nearest Night Bus: N72
  • Nearest Tube: Central
  • Directions:
  • Nearest Station: Shepherd's Bush


  • Toilets