Sherlock: The Official Live Game Tickets

About Sherlock: The Official Live Game

Don your deerstalker and discover The Official Sherlock Live Game – an exciting immersive adventure from the makers of the hit TV series.

Enter the world of Sherlock with immersive sets and environments from the show and work together as a team to solve mysteries and puzzles before time runs out.

Play the detective in this exciting new case featuring original content from the stars of the show including Benedict Cumberbatch, Andrew Scott, Martin Freeman and more.

Located just 8 minutes from Marble Arch, this cinematic adventure combines the unique world of Sherlock with the very best of escape games. Can you step into the shoes of the great detective?

The Game

The Official Sherlock Live Game is an immersive escape experience from the creators of the hit TV series, Steven Moffat and Mark Gatiss, in collaboration with Time Run, renowned escape room pioneers.

Explore some of Sherlock’s most iconic sets as you solve puzzles and clues with help from original cast members, including Benedict Cumberbatch, Andrew Scott, Martin Freeman and more in specially recorded video and audio sequences.

Suitable for all detectives aged 10 and over. 

What are you waiting for? The game is on!

Time slots & number of players

Friday: 19:00 (Two Players)

Saturday: 11:45 (Two Players) 12:55 (Four Players) 14:05 (Two Players) 15:15 (Four Players) 16:25 (Two Players) 17:35 (Four Players) 18:45 (Two Players) 19:55 (Four Players) 21:05 Four Players)

Sunday: 11:45 (Two Players) 12:55 (Four Players) 14:05 (Two Players) 15:15 (Four Players) 16:25 (Two Players) 17:35 (Four Players)

Dress code

Dress comfortably as befitting an active investigator. Unfortunately, this means high heels are not permitted. For your own safety, please wear flat shoes or you won’t be allowed to play.

Important Information

Arrive at Doyle's Opticians, Ground Floor, W12 Shopping Centre, Shepherd's Bush, London W12 8PP at the time of your appointment. If you are late, you will not be admitted. 

If you are having issues on the day of your booking, please call this number: 0208 1300 021

Please arrive at least 15 minutes prior to your booked timeslot. Latecomers will not be admitted and no refund will be issued

Safety information

Teams will play exclusively within their own groups

Each player must wear a face covering to play the game and use the hand gel provided in each room

All staff and players must remain two metres apart to keep social distancing guidelines in place

Staff members will be wearing PPE

Frequently Asked Questions

Will I be actually ‘locked’ in a room?

Doors will automatically shut behind you but if you need to exit for any reason, we will of course let you out. Games rooms are equipped with automatic doors that lock in game state but automatically open in case of emergency and can easily be pushed open in case of major power failure.

Do I have to speak English?

Sherlock: The Game Is Now requires a basic level of English comprehension, you do not need to be fluent, but you must be able to read and speak English to a good standard.

I’m Pregnant! Can I play?

Firstly, congratulations! Naturally you can play at your own risk, but there is nothing in the experience that should cause concern. Please keep in mind that there are a number of instances where you will not have anywhere to sit down as well as some periods of low lighting, so please do tread carefully.

Drunk & Disorderly policy.

Due to the nature of Sherlock: The Game is Now’s design and staffing, we are not able to facilitate intoxicated visitors. If you are visibly inebriated, you will be refused entry or your experience curtailed. In a similar fashion, if you are disruptive, unruly or present a threat to our environments or staff we will be forced to terminate your adventure.

Where is it?

Our network headquarters can be found hidden in plain sight on the ground floor of the West 12 Shopping centre in Shepherds Bush, W12 8PP. Join us at Doyle’s Opticians where your training mission will begin.

Any problems finding us on the day, please call 07701384464 – If you are running late you must call to advise the team.

Disabled Access

Sherlock: The Game Is Now aims to be accessible to all, however due to the nature of the experience please call or email before you book to ensure that we can accommodate your specific requirements. 

Voucher Exchange Information

Arrive at Doyle's Opticians, Ground Floor, W12 Shopping Centre, Shepherd's Bush, London W12 8PP at the time of your appointment. If you are late, you will not be admitted. 

If you are having issues on the day of your booking, please call this number: 0208 1300 021

Please arrive at least 15 minutes prior to your booked timeslot. Latecomers will not be admitted and no refund will be issued

Child Policy

Anybody (over the age of 7 with parental consent- loud noises, dark corridors and graphic content should be taken into consideration) can play – young people under the age of 16 must be accompanied by an adult. Please note that babies in prams or slings are not permitted. 

Please note that babies in prams or slings are not permitted.

The Links

Find out more about the venue's location and how to get there.

How do I get there?

4-9 The Links W12 Centre, Shepherds Bush London W12 8PP
  • Nearest Bus stop: 72, 95, 220, 283
  • Parking: West 12 Centre Car Park
  • Nearest Night Bus: N72
  • Nearest Tube: Central
  • Directions:
  • Nearest Station: Shepherd's Bush

Facilities

  • Toilets