January Giveaway Terms & Conditions

  1. These terms and conditions apply to the ‘January Giveaway’ (“the Promotion”).
  2. For every £50 spent on tickets (excluding postage, flexi-ticket, purchase of gift vouchers, theatre breaks packages and any other non-ticket elements of the transaction) the customer will receive a £10 gift voucher to redeem against their next purchase.
  3. The promoter for this Promotion is Encore Tickets Limited, Harling House, 47-51 Great Suffolk Street, London SE1 0BS (“the Promoter”).
  4. Employees of the Promoter are not eligible for the Promotion.
  5. The voucher amount issued will be based on the sale price of the tickets rather than Face Value.
  6. All purchases must be made via the www.encoretickets.co.uk, www.londontheatre.co.uk, or www.boxoffice.co.uk websites or their associated phone lines.
  7. Eligible purchases must be made between 00:00 GMT on 14 January 2019 and 23:59 GMT on 31 January 2019. Purchases made before or after this time will not qualify for promotional vouchers.
  8. Bookings made via partner websites, closed user groups, promotional sites, travel and tourism partners, by groups & school bookers or partner phone lines with tickets fulfilled by Encore Tickets Ltd will not be eligible for this promotion.
  9. Vouchers may only be redeemed against tickets and prices shown on our websites at www.encoretickets.co.uk, www.londontheatre.co.uk, or www.boxoffice.co.uk. Excluding theatre breaks packages and gift vouchers. Any closed user group, travel and tourism, school, or group rates are not eligible. 
  10. Transactions made using any form of gift voucher, promotional voucher or third party voucher are excluded from the promotion.
  11. The new booking will be subject to Encore Tickets standard terms and conditions of purchase.
  12. Vouchers codes will emailed to you within 3 working days of making your purchase. 
  13. Vouchers will be valid to redeem until 31 March 2019.
  14. Full redemption instructions will be emailed with your voucher.
  15. Redemption will be via a dedicated telephone number.
  16. The Promoter reserves the right to cancel or amend the Promotion and these terms and conditions without notice in the event of a happening outside of their control. Any changes to the Promotion will be notified as soon as possible by the Promoter via www.encoretickets.co.uk, www.londontheatre.co.uk, www.boxoffice.co.uk or by email.
  17. No cash alternative to the voucher will be offered.
  18. Vouchers are non-transferable.
  19. Vouchers may not be resold.
  20. Vouchers for cancelled and / or refunded transactions (either partially or in full) will be invalidated. 
  21. The whole value of the voucher must be redeemed in one transaction, and no change will be given.
  22. The Promoter’s decision in respect of all matters to do with the Promotion will be final and no correspondence will be entered into.