It’s a wardrobe change for UKTickets.co.uk – we’ve changed our name and had a makeover to offer you a better experience when buying tickets.
What does this mean for me?
The emails you receive from us have changed to Encore Tickets.
What about my existing booking through UKTickets.co.uk?
All your existing bookings with UKTickets.co.uk are still valid and will continue as normal. If you asked for tickets to be delivered they will arrive in the post and if you selected to collect from box office, you will be able to pick them up from the theatre on the day of performance.
What if I have a problem with my booking?
You can get in touch with our team as usual on firstname.lastname@example.org or use our new email email@example.com. You can also contact us by phone on our new number 020 7400 1255.
Will the service from UKTickets.co.uk change?
You will still continue to get the widest selection of seats, new shows and exclusive discounts and deals from us on theatre – it’s just that our name has changing and we have improved our site. In addition, you can access a wide range of other live experiences in London including exhibitions, landmarks, attractions and more. Your booking will still be looked after by our team of live entertainment fans, based in London. Plus, as we created Encore Tickets to celebrate the experience of live entertainment, you can expect lots of great give-aways, competitions and exclusives from us.
Will UKTickets still exist?
No. Although Encore Tickets and UKTickets will run alongside each other for a few weeks, UKTickets will soon transform into Encore Tickets permanently. But it will be looked after by the same team of theatre and live entertainment fans, based in London.
Will there be any change to the way I buy tickets?
A little. Our new website for Encore Tickets has an interactive seating plan, making it easier to buy tickets online. We’ve also made it much easier and faster to buy tickets on your mobile.
Will I need to reregister for your newsletter?
Are your contact details the same?
There are new contact details for Encore Tickets. Our email is firstname.lastname@example.org and our phone is 020 7400 1255. And you can still contact us for the time being via email@example.com